Online bin requests are currently unavailable due to server issues. We're working hard to resolve the problem quickly.
Make a change to your Council waste service. In most cases, you need to own the home or premises to do this because the waste charge might change in the rates notice.
You can:
Some bin change restrictions apply to apartments with more than seven units. You can request changes for large apartment blocks by calling us on 03 8290 1333.
Report a bin issue to let us know about an issue with a bin including if it's missing, damaged or stolen.
Online bin requests are temporarily unavailable. To request a new or different bin, call us on 03 8290 1333.
When you start or change a waste service, there may be two separate costs:
We don’t charge anything for our recycling bins or service. Each property can have no more than two recycling bins.
*You will need to send us a written statement confirming your bin was stolen.
We include a yearly waste collection cost in your rates notice.