Request a new, extra or different bin

Make a change to your Council waste service. In most cases, you need to own the home or premises to do this because the waste charge might change in the rates notice.

Use the online form to:

order a new garbage, recycling or food and green waste bin
order an extra bin
upsize or downsize a bin
start a new service for a new build or newly occupied property.

There are some bin change restrictions that apply to apartments with more than seven units. You can request changes for large apartment blocks by calling us on 03 8290 1333.

Report a bin issue to let us know about an issue with a bin including if it's missing, damaged or stolen.

Change or order a bin

Waste service fees

When you start or change a waste service, there may be two separate costs:

An administration fee to make the change, like delivering or taking away a bin.
A charge on your rates notice.

We don’t charge anything for our recycling bins or service. Each property can have no more than two recycling bins.

Garbage

Service	Request	Cost
New	120 litre bin	$55 per property
New	240 litre bin	$105 per property
New	Multi residential shared 240 litre bin (allocated one per two apartments)	$55 per property
Extra	120 litre bin	$55 per bin
Extra	240 litre bin	$105 per bin
Change	120 litre to 240 litre bin	$105 per bin
Change	240 litre to 120 litre bin	No charge
Exchange	Shared 240 litre bin exchanged for 2 x 120 litre bins	$109 per exchange
Replace	Lost or stolen bin	No charge*

*You will need to send us a written statement confirming your bin was stolen.

Recycling

Service	Request	Cost
New	Residential 240 litre bin (maximum two)	No charge
New	Commercial 240 litre bin (maximum two)	No charge
Replace	Lost or stolen bin	No charge*

*You will need to send us a written statement confirming your bin was stolen.

Food and green waste

Service	Request	Cost
New	120 litre bin	$25 per property
New	240 litre bin	$25 per property
Extra	120 litre bin	$25 per bin
Extra	240 litre bin	$25 per bin
Change	120 litre to 240 litre bin	No charge
Change	240 litre to 120 litre bin	$25 per bin
Replace	Lost or stolen bin	No charge*

*You will need to send us a written statement confirming your bin was stolen.

Annual rates fee

We include a yearly waste collection cost in your rates notice.

Bin type	Size	Yearly cost
Rubbish	120 litre bin	$367
Rubbish	240 litre bin	$734
Food and green waste	120 litre bin	$140
Food and green waste	240 litre bin	$190
Recycling	240 litre bin	Free of charge