Pay your rates

If your rate notice shows the property number, you can pay through our eServices system using your credit card (Visa, Mastercard and American Express cards).

Please note that eServices is best accessed via the desktop or tablet.

Pay through eServices

You can make a payment using the Australia Post Billpay portal with your credit card (Visa, Mastercard and American Express cards). You will need your Billpay Code 3075 and the property reference number as shown on your notice.  Merchant fees may apply. 

Pay with Australia Post Billpay

You can make a payment using the Commonwealth Bank BPOINT portal. This is available to ratepayers with a notice showing the BPOINT Biller Code 20198.  Merchant fees may apply. 

Pay through BPOINT

For international payments by phone please call +61 2 9423 5551. Merchant fees may apply.

You can pay your rates via your nominated bank account or credit card (Visa, MasterCard or American Express) using direct debit. Merchant fees may apply for credit card payments.

The direct debit payments are processed on (or the next business day):

• 30 September
• 30 November
• 28 February
• 31 May.

The amount you'll be charged is shown on your rate notices, and we'll still send you a reminder message before each direct debit payment. 

Paying directly from a credit card or bank account

To pay rates instalments directly from a nominated credit card or bank account, please go to the City of Stonnington CBA BPOINT portal using the following link. You will require the Bpoint Reference number, which is located on your rates notice:

Register for direct debit

When you have completed the online application and accepted the terms and conditions, Council will be notified, and a letter will be sent to confirm this payment arrangement.  Paper application forms are no longer accepted.

New applications or amendments to existing arrangements must be made seven days before the instalment payment dates.

All banking information is managed through the CBA portal, and we retain none of that information in our system.

If you receive Centrelink payments, you can arrange to have your rates deducted directly. This is a free service.

Please contact visit your local Centrelink office for more information or visit the Centrelink website.

You can make a payment to the City of Stonnington at our Stonnington City service centre.

You can pay by EFTPOS, credit card (MasterCard, Visa and American Express) cash or cheque.  Merchant fees may apply on card payments.

Card fees now apply for eftpos, credit and debit card payments on Council-issued invoices.

Council is charged merchant fees by our banking partners every time a customer makes a credit, debit or eftpos payment. Like many other service providers, we now pass this fee back to the customer. This allows us to recover the cost and use the funds to deliver community services.

Council currently pays more than $600,000 in merchant fees each year that could be put towards other community initiatives. The fee we are charging, is the fee we are being charged.

The fee is calculated as a percentage of your payment.

You will be charged this fee if making a payment using eftpos, credit or debit card. 

If you pay by other methods such as BPay, there is no additional fee.

For further information, visit Card fees.