Library policies, guidelines and plans

All Stonnington libraries offer free display spaces for community notices. These noticeboards can be used by community groups to advise forthcoming meetings, functions etc.

Notices can be submitted to any library staff member who will ensure the Library Display Officer reviews the notice for approval and display. Notices can also be sent directly to Stonnington Libraries c/o Library Display Officer at PO Box 58, Malvern Victoria 3144.

Individuals and community groups wishing to advertise on the noticeboards should note that materials submitted for display:

• Are approved at the sole discretion of the library display officer. No correspondence will be entered into.
• Will not be returned. This applies to material that has been approved or rejected.
• Take time to review and will not be displayed immediately.
• Must be A4 size or smaller.
• Are given preference if they are from local non-profit individuals and groups, especially those local groups which have little access to publicity elsewhere. 

View the Community display policy(PDF, 141KB) for more information.

Stonnington Library and Information Service is an eSmart Library Service, recognising we are equipped to support our customers to use technology in a smart, safe and responsible way. 

We are proud to be an eSmart Library Service, recognising that we are equipped to support our customers to use technology in a smart, safe and responsible way. eSmart Libraries is one of the most significant community cybersafety programs ever undertaken in Australia.

Staying safe online during the COVID-19 pandemic

The eSafety Commissioner has tips for staying safe online during the COVID-19 pandemic.

The following list of websites are just some of the sites that are available to assist you with staying safe online. 

Bullying. No Way!

Bullying. No Way! Provides information for parents, students and teachers on bullying and violence in schools.

Consumer Affairs Victoria

Consumer Affairs Victoria is Victoria’s consumer affairs regulator. Their purpose is to help Victorians be responsible and informed businesses and consumers. They have information on scams, buying and selling cars and houses and shopping.

Go Digi

Go Digi is an online program to help Australians realise their online potential. The Go Digi website can connect you to face to face learning opportunities as well as learning guides on topics such as social media, how to choose a device and more.

eSafety Commissioner

This federal government website features information on eSafety and cyber bullying for parents as well as educational resources. There is also a comprehensive reporting system for cyber bullying. 

ReportCyber

ReportCyber is a national online system that allows the public to report instances of cybercrime.

ScamWatch

Scamwatch is run by the Australian Competition and Consumer Commission (ACCC). It provides information on how to recognise, avoid and report scams.

Stay Smart Online

Stay Smart Online is the Australian Government's online safety and security website, designed to help everyone understand the risks and simple steps we can take to protect our personal and financial information online.

Telstra

Telstra has a range of information on staying safe online. There are tips to protect your privacy, your data and help for families.

Think You Know

Think You Know is a national program delivering online child safety information in schools and organisations to parents, carers, teachers and students.

Granting permission for use of your image in Stonnington publications

The City of Stonnington may take photographs or film library programs and events. Images may be reproduced by the City of Stonnington in publications and/or promotional materials (including online publications), on its website and/or on social media. If you have been photographed or filmed at one of our library events, please fill in this photo and video release form to provide your consent in the reproduction of your image. 

Requests to photograph or film for personal use

If you would like to take photographs or film videos inside our libraries, you will need to contact us to obtain permission.

The Stonnington Library and Information Service (SLIS) Information Privacy Policy aligns with the City of Stonnington Information Privacy Policy.

We comply with our duties under the Information Privacy and Data Protection Act 2014.

In particular, the City of Stonnington follows the Information Privacy Principles in the Act.

The SLIS also complies with the Information Privacy Principles in the Act about information specifically held for library-related purposes. 

Collection

SLIS only collects the personal information it needs to perform its functions.

We use the information to help us return items borrowed from the library which haven't been returned.

We also use this information to let members know if something they've reserved is ready.

Information is collected directly from users through a membership application form.

If the person applying is under 18, we collect this from their parent or guardian.

Use and disclosure

SLIS does not pass on personal information from its membership database, unless the law says we must.

Data quality

As far as possible, SLIS makes sure our membership database is correct, current and complete.

Each year, we ask members to confirm their address, phone and email details.

We remove records from the database if a member:

• hasn't used the library service for around three years, and
• has no outstanding transactions.

Openness

You can get the privacy policy on the SLIS website and at all SLIS service points.

Unique identifiers

We give each library member their own membership number, so we can identify them for library operations.

We don't give your membership number to any other organisation.

Anonymity

Wherever possible, library users don't need to identify themselves.

To access some library services, we need to identify you with your library card.

City of Stonnington has a zero tolerance to child abuse. All Council Officers, including employees, contractors, volunteers and Councillors have a legal and moral obligation to keep children safe and promote their best interests. All children regardless of their age, gender identity, sexual orientation, ethnicity, religious beliefs, ability and family background have the right to be protected from harm and to be treated with dignity, respect and integrity.

As a child safe organisation we are committed to providing welcoming, safe and accessible environments where children feel valued, listened to and considered in decisions that affect their lives. The need to remove or reduce the risk of child abuse informs our decision making concerning children in our care. We have specific policies, procedures and practices in place to support our people to achieve these commitments.

Stonnington Library and Information Service is an eSmart Library Service, recognising we are equipped to support our customers to use technology in a smart, safe and responsible way. 

We want our online events to be a fun, safe and inclusive space for children. Our online events are suitable for children attending primary school and aged 5 to 12 years. Children must be supervised by a responsible adult while attending online events.

To keep children safe during online events, we will:

• Ensure our events and activities are age appropriate and restricted to the recommended age.
• Dedicate staff members to monitor the event.
• Set clear expectations of behaviour and communication for all guests and staff.
• Edit or remove inappropriate posts that do not meet our guidelines at any time.
• Remove unwanted or disruptive guests whose behaviour is deemed inappropriate.
• Remove posts that reveal personal information about children, or that refer children to third-party websites.   
• Use a licensed account and secure the event with a meeting ID and password.

To keep children safe during online events, we require parents/guardians:

• To provide consent for your child to join the online event.
• Keep the computer or device in an area of your home that can be supervised.
• Actively participate in discussion or content your child engages with online, and check in regularly with your child to see what they are viewing.

For more tips and information about staying safe online during the COVID-19 pandemic, please visit the eSafety Commissioner website.

The eSafety Commissioner has practical instructions about disabling features to increase safety. It has information for different platforms e.g. Zoom, Facebook, Instagram, Tik Tok, Fortnite etc. 

Information about Stonnington’s:

• Child safety Code of Conduct
• Code of conduct for parents and guardians
• Code of conduct for children and young people
• Child safety and child protection policy

is available on the City of Stonnington website.